X Theme site will not load (only BG color appears in browser), cornerstone does not work

[projects1]

I have other X Theme sites on same server working fine. This particular site won’t load up (only BG color appears in browser), cornerstone does not work at all. Tried to disable plugins one at a time to see if conflict, no affect.
WordPress 4.8.3
X Theme Installed Version 8.2.2
Cornerstone is updated
SITE: https://unitedpullersofiowa.com

[marc_a]

Hi Matt,

Thanks for reaching out!

I just check your website and all I can see is a green background. Would you mind sharing your credentials so that we can check the backend? To do that, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[marc_a]

Hi Matt,

I just check every plugin and setting on your website but I couldn’t find the cause of the issue. To further investigate the issue, we need access to your FTP because we need to check the wp-cofing.php and .htaccess files. Just add the FTP credentials in the secure note.

Thank you.

[projects1]

I updated the original secure note to include the FTP details, thank you!

[ruenel]

Hello Matt,

I have investigated your issue and it is because you are using WordPress 4.8.3. I went ahead and updated your WordPress core to the latest version which is 5.7. Your site is now back online.

Check it now.