I have installed the latest (7.2.3) version of X Theme, and it is not working correctly, as in, Cornerstone isn’t updating, after updating all the other plugins that were working with a previous version of X, they aren’t working anymore.
One of the other problems is, whenever I try to login into the website like I did before, nothing happens.
Website is www.islacatavinos.com
Hi Horia,
Thank you for reaching out to us. I checked your site and the Cornerstone plugin you have is way too old that’s why it’s not updating. Please uninstall Cornerstone and X will install it automatically by visiting X > Validation page.
If Cornerstone is not installed automatically then you’ll see a notice at the top:
You’re almost ready to start using X. Please click here to install and activate the required Cornerstone plugin.
Simply click on the link to re-install Cornerstone.
If the issue persists then try revoking (see https://theme.co/docs/product-validation#revoking-the-license-key) the X validation and then re-validating X on your site. Before doing that make sure you’ve the latest version of X (see https://theme.co/docs/how-to-update and https://theme.co/docs/installation-and-validation) and it’d be best if uninstall and remove Cornerstone plugin before performing this step.
If nothing works then please get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.
Thanks!
Hi Horia,
I checked and cornerstone is already updated. Though, I’m not sure what aren’t working. As for the login, it seems to be caused by UserPro plugin as it triggers javascript error not related to the theme or cornerstone.
Please try deactivating that plugin and test your login again.
Thanks!
The issue has been resolved, you can remove this thread please
Hey Horia,
Thanks for letting us know that your issue has been resolved.
Cheers.
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