WP 6.2 Issues - more detailed instructions for fix please

[uroscarman]

Hello,
we have two sites using X theme, both experienced the same issue with the latest update. Could you please share more detailed instructions on how we can reach the part of the code, which should be corrected. I suppose in c-panel, we should navigate to file manager and from there I don’t know which folder/file contains the part of the code that should be corrected. Also, please confirm if this fix will not affect the content of the website - e.g. it will be the same as before the issue with update appeared.

Thanks,
UC

[tristup]

Hi @uroscarman,

Thanks for reaching out.
The issue related to the WordPress version 6.2 has been already fixed and the latest version is released. I would suggest you go through the following thread.

Important WP 6.2 Issue — Please Read Before Updating

We have identified the issue and will be pushing out a hotfix momentarily for X (10.1.10) and Pro (6.1.10). You can update to this version and it will fix the issue. If you are already on WordPress 6.2, remove the X/Pro folder, download a new copy in your dashboard, and then re-upload and change your theme back to X/Pro OR if you wish to manually fix the issue you can add return; to line 194 of framework/legacy/functions/plugins/cornerstone.php

Thanks

[uroscarman]

Hi @tristup thanks so much! Working fine now.

[tristup]

Hi @uroscarman,

Glad that we are able to help you.

Thanks

[Fridriksdottir]

Hi, have the same problem and cannot login to dashboard - 503 error, I tried an older backup it worked for 1 hour and then the same problem again - 503 error and no what to login to dashboard

[prakash_s]

Hello @Fridriksdottir,

I would suggest you please follow the instruction mentioned in the above post thread. If it doesn’t work for you I would suggest you please create a new thread and share your details so that we can check it on our end.

Thanks