Woocommerce product filter shortcode not displaying

Support
#1

I’m using the following shortcode on my site
[woocommerce_product_filter][woocommerce_product_filter_products]

It was displaying the product filter until I recently updated my site. Can you please tell me why the product filter is no displaying on my site? The pagination function is also no longer working.

Thanks

#2

Hello @quituck,

Thanks for writing in! Please make sure that the WooCommerce Product Search plugin is up to date and activated.

Best Regards.

#3

It is working and up to date.

#4

Hello @quituck,

When we logged in and checked your plugins, we are only seeing this:

By the way, can you please change role of the given credentials and make it as an “Administrator”?

Thanks.

#5

You are an admin. Check again please.

#6

Hi @quituck,

I am another staff checking this thread. The user role is still not administrator, please update it so that we can check your backend settings properly.

Thank you.

#7

Thanks!

The role is admin. You are an admin. Check now!

#8

Hello @quituck,

Thanks for sharing the login details. I went ahead and checked your site it seems that the WooCommerce Product Search plugin is not installed on your server. I would suggest you install this extension plugin in order to work the shortcode.

Thanks

#9

Ah. Okay. I added the plugin back to the site. Problem solved. Thanks again for your help.

#10

Hello @quituck,

Glad that we were able to help you. Please feel free to open a new thread if you have any more queries.
Thanks

#11

I posted a new thread and no one has responded to it. It’s been a couple of days. I updated my theme to pro and it broke my site. Please help.

#12

Hey @quituck,

Your other thread has been responded already.

Cheers.

#13

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