Hello, My shopping card page (WooCommerce) has suddenly a totally different look. It looks like the template is wrong. Also my payment page cannot be loaded. It sais ‘critical error’: https://vch.nl/afrekenen/
All other pages are doing well. So I think only the Woocommerse pages are messed up.
All plugins are up to date, also Wordpress and the theme is up-to-date. I also tried to disable other plugins.
What can be the problem?
Hello @macvink,
Thanks for writing in! There could be a conflict or code that is causing the issue amongst other things. Kindly check out the most common issues here:
We would love to check your site and the site settings. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
To know how to create a secure note, please check this out: How The Forum Works
Best Regards.
Thanks. it seems to be a theme-related issue and I don’t know how to solve. When I activate for example the Twenty-One theme, everything looks and works very well. When I activate my Child theme (X) everything is broken and I get an error about WordPress. This only seems to appear on WooCommerce pages. Can you please have a look at the back end?
Hello @macvink,
The given credentials are not working for us. Please double-check.
See the secure note.
Meanwhile, your menu is displaying as expected on mobile or smaller screens. This is what I am seeing:
Best Regards.
Sorry. Here is a new one:
Hello @macvink,
I have logged in and investigated your issue. I found out that the MPM - Mollie Payment Module plugin is causing the issue. I have temporarily deactivated the plugin and now the WooCommerce pages are working. Please contact the creator of this plugin about this issue.
Best Regards.
Thanks! I installed a new version of the plugin. It works fine now.
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.
