WooCommerce not showing in Theme Options

Support
#1

Hi, I’m trying to add a shopping cart icon to my nav menu and have found a couple of solutions. I was trying to setup a button as described here: WooCommerce cart icon is not displaying even though the navbar cart feature is turned on

However, I don’t have any of the Cart options that show. I don’t have WooCommerce in my Theme Options at all. What am I missing? The store is setup and live. Is there a checkbox somewhere I need to check to add it to my Theme Options and to my Dynamic Content list?

Thanks!
Jen

#2

Hello Jen,

Thanks for writing to us.

In order to help you with your concerns, we need to check your settings. I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

I have added the secure note. Thanks!

#4

Hello @petitshoo,

You are using an older version of the theme. Please make sure to update to the latest Pro Theme 6.7.3 version first.

Kindly let us know how it goes.

#5

I didn’t even think to check for an update. Thanks for that reminder. However, now that it is updated and I can see the options, it changed the appearance of my shop pages. Did the CSS change that much in the update? Also, the breadcrumbs at the top of those pages is no longer there.

#6

Hello @petitshoo,

This is how the shop looks like at the moment.

Screenshot 2025-09-05 at 12.07.36 PM
Screenshot 2025-09-05 at 12.07.36 PM2808×1414 319 KB

You can revert back to a site backup prior to the update. Please create a staging site so that you can apply the updates in the staging site first. We can also do the troubleshooting in the staging site. Once you are satisfied with the updates, that’s the time you can push the updates to the live site.

Best Regards.

#7

Yes. I had applied custom CSS to change the background and the size of the price and remove the white box around. This works, but wasn’t what I had already spent time doing. Just curious as to why the custom CSS is not longer working. I’ll figure that out today.

Thanks,
Jen

#8

Hello Jen,

I checked your site, and it seems that the style is rendering from cache. I would suggest you please purge all the cache from the cache plugin and server cache, and then check it

Hope it helps
Thanks

#9

Yeah, the cache isn’t the issue. It has been cleared. It really seems the CSS changed when I updated Pro and the new WooCommerce settings in Theme Options came up. Going to go see if I can fix it back the way it was.