WooCommerce Brand Layered Nav

[dobacco]

I just noticed that the WooCommerce Brand Layered Nav widget does not appear to be working. I’m not sure if there’s a conflict on our site with another plugin but when adding this widget to a sidebar, nothing is displayed in preview or live. Anyone else have this problem?

[ruenel]

Hey @dobacco,

Thanks for writing in! We would be happy to double check your site if we can log in. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
– Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[dobacco]

Sure. I do wonder if a plugin we have is blocking it in some way.

[prakash_s]

Hello @dobacco,

It seems that you have not given sufficient permission to the user account that you have shared with us. Please provide the administrator permission to the shared account so we can check it on our end.

Thanks

[dobacco]

Sorry, you can give it a go again.

[ruenel]

Hey @dobacco,

I have checked your widgets and you have not added the “WooCommerce Brand Layered Nav” widget to any of the widget areas.

Please assign it first and make sure you select the Widget area in your custom layout.

Cheers.