White space below header

[Kariboulevrai]

Hi,

There is a white space below the header. And I can’t find the origin of this space (which is not visible in the content editor).

Could you please help me to remove it ?
https://hellobikeworld.com/

Thank you !

Robin

[ruenel]

Hey Robin,

Thanks for writing in! I can see that you are using a Child Theme. Do you have any custom PHP functions added in your child theme’s functions.php file? I am guessing that a custom PHP code or a 3rd party plugin is used to modify the the_content() functions by way of the content filter which is now adding empty <p></p> tags in the content area. Please temporarily switch to the parent Pro theme to find out if this is coming from the child theme.

If the space still exist even when using the Pro theme, then most probably it is coming a a 3rd party plugin. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/docs/getting-support

Please let us know how it goes.

[Kariboulevrai]

Hi @ruenel, there was a plugin conflict. Thank you so much for your help !

Robin

[jade]

You’re most welcome, Robin.