please see attached screen shots
Hi Damien,
Thanks for reaching out.
As per the screenshot, it seems that you are trying to validate the Cornerstone, but while checking your Themeco Account, you found a license with the X. It seems that you are trying to validate the Cornerstone with the X license, which is why it is not working. Please note that the Cornerstone is a different product, and you need a separate license for that.
Alternatively, you can install the X and activate the Cornerstone using the link in the dashboard, to use the Cornerstone.
Hope it helps.
Thanks
Hello Damien,
Please add the below-given code into your wp-config.php for debugging setup, and the error logged into the file named debug.log inside the wp-content folder.
If you find an error related to our theme, please let us know. We can then investigate further.
// Enable WP_DEBUG mode
define( 'WP_DEBUG', true );
// Enable Debug logging to the /wp-content/debug.log file
define( 'WP_DEBUG_LOG', true );
// Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
//SET PHP INI DISPLAY ERROR FALSE
@ini_set( 'display_errors', 0 );
Please find the video that will help you to edit wp-config.php and add the above code: https://www.youtube.com/watch?v=3SDPTafEM8o
Please share the FTP details in the secure note so that we can debug it properly.
Thanks