View pane doesn't show edits

Hello,

When in the editor pane, making edits, we do not see them in the viewing pane. Once the page is saved and viewed from the frontend, we can see the changes.
We do not have Cloudflare on this site, or any aggressive page caching tools.
Screenshare: https://www.loom.com/share/7d00b577c8f44b83bf86832f33dc1096

Pls, advise.
Thanks!

Hey Rob,

Does the issue only happen when you edit text or the preview doesn’t really work even adding an element to the page? There is a previous bug I see in the Changelog related to this so I’m wondering if you’ve not updated to the latest version of X/Cornerstone or Pro yet.

image

Please also do or confirm that you have done all of the troubleshooting steps listed here https://theme.co/docs/common-issues

Only if none of the common solutions help, please give us the following information in a Secure Note. Just note that we will deactivate plugins and might do some edits in your site so if that’s not allowed, please copy your live site to a staging server.

  • Staging WordPress Login URL
  • Admin username and password
  • Staging FTP or cPanel access

You can find the Secure Note button at the bottom of your posts.

Thanks.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.