Validation unable

Support
#1

I have website that is not validated and wont allow me to.

I sent your email to the host (hostgator) but did not get anywhere.

I dont have the knowledge or skill to understand what i need to be doing.

it is using a lot of time and is frustrating so i hope we can move forward.

Thanks for any help

added your code &x-verbose=1 and below is what showed up
no idea what i am doing or if this helps

array(1) {
[0]=>
array(5) {
[“headers”]=>
array(6) {
[“server”]=>
string(21) “nginx/1.10.0 (Ubuntu)”
[“date”]=>
string(29) “Fri, 07 Jul 2017 11:47:20 GMT”
[“content-type”]=>
string(24) “text/html; charset=UTF-8”
[“connection”]=>
string(5) “close”
[“vary”]=>
string(15) “Accept-Encoding”
[“cache-control”]=>
string(17) “no-cache, private”
}
[“body”]=>
string(1592) "

Themeco Apex | Error (404) * { box-sizing: inherit; } 
  html {
    font-family: Roboto, sans-serif;
    font-size: calc(10px + 1.25vw);
    font-weight: 400;
    line-height: 1.5;
    box-sizing: border-box;
  }

  body {
    display: -webkit-flex;
    display: flex;
    -webkit-flex-flow: column nowrap;
            flex-flow: column nowrap;
    -webkit-justify-content: center;
            justify-content: center;
    -webkit-align-items: center;
            align-items: center;
    min-height: 100vh;
    margin: 0;
    padding: 2rem;
  }

  h1,
  p {
    width: 100%;
    max-width: 21rem;
    margin-left: auto;
    margin-right: auto;
  }

  h1 {
    margin-top: 0;
    margin-bottom: 0;
    letter-spacing: -0.015em;
    line-height: 1.1;
    font-size: 2.5rem;
  }

  p {
    margin-top: 1rem;
    margin-bottom: 0;
  }
</style>

Not found.

It seems as though the page you're trying to access does not exist or has been moved.

Please click the back button in your browser and try your action again.

" ["response"]=> array(2) { ["code"]=> string(3) "404" ["message"]=> string(9) "Not Found" } ["cookies"]=> array(0) { } ["filename"]=> string(0) "" } }
#2

Hi there,

The product Validation errors generally have 2 causes:

  1. Usage of the old theme which does not support our new API for validation.

Solution: Update the theme and Cornerstone to the latest version:

  1. CURL restrictions of the customer server which prevents the API code reach our servers.
    Solution: Get in contact with the Hosting Service Provider and ask them to follow up the guide below:
    https://theme.co/apex/forum/t/troubleshooting-validation-connection-issues/201

After that you will be able to validate your license following the steps below:

Thank you.

#3

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