Validation not working properly

I just switched domains from my old .co domain to my new .com domain, I moved my website over updated my domain in my account and I can’t get my license to reactivate. When I input my code, it tells me it’s been validated and then kicks me back to the “You’re almost finished message” and it’s not validated. I tried deactivating all of my plugins and trying it again but it still isn’t working.

Hi @swanhaven,

Thanks for reaching out!

Would you mind sharing your admin credential so that we can check your website back-end settings? To do that, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.


Thanks for your response. I decided to try one more time before I had you go look at it and it worked.


Glad things sorted out now,


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