Validation not working properly

I just switched domains from my old .co domain to my new .com domain, I moved my website over updated my domain in my account and I can’t get my license to reactivate. When I input my code, it tells me it’s been validated and then kicks me back to the “You’re almost finished message” and it’s not validated. I tried deactivating all of my plugins and trying it again but it still isn’t working.

Hi @swanhaven,

Thanks for reaching out!

Would you mind sharing your admin credential so that we can check your website back-end settings? To do that, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

Marc,

Thanks for your response. I decided to try one more time before I had you go look at it and it worked.

Thanks!

Glad things sorted out now,

Cheers!

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.