Using Blog/Category/Post Builder X Pro - Questions

Support
#1

Hello,

I built a Blog/Category/Post layout using the builder and for the Blog layout I used the ‘Conditions’ to assign it as “Blog - is being viewed.” However, even though I’ve assigned the Category page to “Post Taxonomy is Category” when I click a category link from the Blog main page it only pulls up the blog main page but with the Category URL. How do I fix this?

Additionally, for the Category page I used the Archive Title and Archive Description in the hero area but it isn’t showing me anything. See below. Thoughts?

Screenshot 2024-04-05 at 9.53.47 AM
Screenshot 2024-04-05 at 9.53.47 AM1068×514 103 KB

For reference please see: https://www.whistlerbillboards.com/blog/ and this link for the category: https://www.whistlerbillboards.com/category/around-the-industry/

Please advise and thank you.

#2

Hello @whistlermedia,

To help you with your concerns we need to check your settings, I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

1 Like
#3

Sure thing. Please see below.

#4

Hello @whistlermedia,

Thanks for writing to us.

I tried to access your site dashboard but due to IP restrictions or a security plugin, it is not accessible. Please disable the security plugin or disable the IP restriction so we can check it on our end.

Thanks

#5

My apologies, it has now been disabled.

#6

As a side issue while you’re on the site poking around, can you let me know why the dynamic content icon isn’t showing? When I upgraded to X Pro it seemed to disappear from fields - feature image source, links, content, etc. I’m struggling to find dynamic content strings for things unless there is a full list I can review somewhere.

#7

Hi @whistlermedia,

Unfortunately, the WordPress login URL is still not accessible. Can you please deactivate the IP restriction and let us know for further investigation?

Thanks

#8

Ah ok. It should be cleared up now. Blocking has been disabled.

#9

Hi @whistlermedia,

The URL is now accessible, but unfortunately, the credentials are not working. Can you please check and send it once again?

Thanks

#10

My apologies, please see below. I’ve changed the password.

#11

Hi @whistlermedia,

I have checked and found that the priority is the reason behind your problem. I have changed the priority for Category Layout to -1 and now it is showing properly.
Regarding priority, please go through the following article.

Thanks

#12

Thank you very much for the resolution!

Have you had an opportunity to look at why the dynamic content icon won’t show up for me in text boxes, etc?

#13

Hi @whistlermedia,

Unfortunately, didn’t check the dynamic content icon issue. I would request you create a new thread on that and share the credentials for further investigation.

Thanks

1 Like
#14

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