Update to PRO questions

Hi X Team,

I maybe want to update to PRO.

Will updating to PRO go automatically after purchasing a license?
And will everything stay in tact or do I need to rebuild all my pages?
Do I need more bandwidth for it (page load)?
Anything else I need to know or be aware of?

Thank you
`

Hi there,

If you have brought your X license prior to the launch of Pro, you are eligible to free Pro upgrade.

You will have to download and install the Pro theme on your site which you can get from your dashboard.

Yes, it should remain intact but it is always best to keep a full backup of your site before doing anything major.

Should not be the case because the load time will still depend on how much content you have on your page.

It would be best to go over the KB article which gives information about the upgrade from X to Pro. Please check it here.

Hope this helps.

Hi X Team,

If I go to wp-admin > Appearance > Themes >
I see 3 times x themes:

Active: X – Child Theme
Inactive: X
Inactive: X

I don’t see where I can install and activate Pro?

Also not sure what exactly to do with the child theme.

Found it…it was on the frontpage/dashboard.

Hi X team,

Ok I have Pro installed now and it is in wp-admin > Appearance > Themes > .

Before I activate it do I need to do something with the Active: X – Child Theme?

Hi There,

Please download the Pro Child theme here and install it.

How To Setup Child Themes

If you have any customization on the current Active: X – Child Theme? please move all of that to your new Pro Child theme. After that, you can now activate the Pro Child theme. Clear all your caching plugins/features and your browser’s cache.

Check the site to see if everything is working fine (which it should), you can then safely delete your 2 X theme and x child theme if you want to.

And by the way, since the page builder is built-in in PRO, make sure you deactivate and delete the Cornerstone plugin to avoid conflict issue.

Hope it helps,
Cheers!

Hi X team and @friech

Thank you for the download.

1. Please move all customization on the current Active: X – Child Theme to your new Pro Child theme

So first I only need to install the new Pro Child Theme. Not activate it yet?

Then I need to move/copy all of my customization on current Active: X – Child Theme. How do I do that? And how I’m sure that I catch all of my current customization? Don’t want to lose anything.

2. After that, you can activate the Pro Child theme. Clear all your caching plugins/features and your browser’s cache.
Do I then only need to activate the Pro Child theme and not the installed but not yet activated main Pro theme?
Can you tell me what’s the best way to clear all my caching plugins/features and my browser’s cache.

Thank you

Hello @smart_x,

1.) You will need to transfer all your custom templates files and custom codes in your X child theme’s functions.php file to your Pro child theme. If you are unsure, then it is better to convert your X child theme into a Pro Child theme instead. Simply go to Appearance > Editor. Edit your X child theme’s style.css and make sure it starts with like this:

/*

Theme Name: X – Child Theme
Theme URI: http://theme.co/x/
Author: Themeco
Author URI: http://theme.co/
Description: Make all of your modifications to X in this child theme.
Version: 1.0.0
Template: pro

*/

What has changed? The template name which is originally x were change to pro so that the parent theme will not be Pro theme.

2.) It is no longer necessary to activate Pro child theme if you opted to edit your X child theme’s style.css. If you did not, then you will need to activate it.

If you have installed a caching plugin, please go to the plugin’s settings and find the “Clear Cache” or “Delete Cache” link or button. For your browser cache, you can check out this guide:

Hope this helps.

Hi,

Not really sorry. Little bit more confused.

1.)
So only from my X-Child style.css and functions.php I need to move/copy the content to the Pro-Child style.css and functions.php? I don’t see any other custom theme files (only a functions_old.php)

Or only the functions.php and not the style.css?

X-Child Style:
/*

Theme Name: Pro – Child Theme
Theme URI: http://theme.co/pro/
Author: Themeco
Author URI: http://theme.co/
Description: Make all of your modifications to Pro in this child theme.
Version: 1.0.0
Template: pro

*/

Pro-Child:
/*

Theme Name: Pro – Child Theme
Theme URI: http://theme.co/pro/
Author: Themeco
Author URI: http://theme.co/
Description: Make all of your modifications to Pro in this child theme.
Version: 1.0.0
Template: pro

*/

All my other Global css wil be safe I guess.

2.)
Assuming I get step 1 right. Then I have to activate Pro and Pro-Child? And then Deactived X and X-Child? Is that right order?

Hello @smart_x,

If you have set up the child theme correctly. Everything should be in place. Global CSS is in the database so it will be safe. Once you activate Pro Child theme, any active theme will automatically gets deactivated. No need to deactivate or activate Pro Theme. Activating the Pro child theme is enough.

Hope this helps.

Hi @RueNel

Thank you. All clear about what to activate.

Can you also please answer part 1.)

1.)So only from my X-Child style.css and functions.php I need to move/copy the content to the Pro-Child style.css and functions.php? I don't see any other custom theme files (only a functions_old.php)

Or only the functions.php and not the style.css?

X-Child Style:
/*

Theme Name: Pro – Child Theme
Theme URI: http://theme.co/pro/
Author: Themeco
Author URI: http://theme.co/
Description: Make all of your modifications to Pro in this child theme.
Version: 1.0.0
Template: pro

*/

Pro-Child:
/*

Theme Name: Pro – Child Theme
Theme URI: http://theme.co/pro/
Author: Themeco
Author URI: http://theme.co/
Description: Make all of your modifications to Pro in this child theme.
Version: 1.0.0
Template: pro

*/

Hey @smart_x,

Only the Template: x should be changed to Template: pro. Your X child theme will be converted into Pro child theme and you are good to go.

Hope this helps.

Hi @RueNel,

I changed the template name to Pro. Cleared everything but nothing happend?
I thouhgt you said if I rename the style.css template into Pro, I don’t need to activate anything anymore?

Hey @smart_x ,

​To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password

To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Thank you.

@RueNel

Ok I’ll

Hello @smart_x,

I have switched to Twenty Fifteen theme and back to X Child theme. I also temporarily deactivated the SG Optimizer plugin. X Child theme is now active with Pro theme as the parent theme. You just need to validate Pro theme.

Please check your site now.

Hi @RueNel,

Thank you. I see Pro now.
I didn’t get a validation code when converted to Pro??

My wp-admin > Appearance > Themes > is a bit messy and confusing now.
2 x X-Main
1 x X-Child
1 x Pro-Main
1 x Pro-Child

I’m on Pro now but only the X-Child is active, because we changed the template name inside the style.css. of X-child.
Should be better and less confusing for later on if it’s set the rigtht way and cleaned up

Hello @smart_x,

You can get the license from your APEX account.
https://theme.co/apex/licenses

And then it is best that you remove the X themes and other Pro child theme. Leave the active X child theme and the Pro theme. We can rename the X child later on.

Hope this helps.

Hi @RueNel

Thank you for your patience and help!! :+1::ok_hand:

I copied the licence key into Wordpress and it Pro is activated now. Yes!

I guess the only thing I have to do now is deactivate and delete the Cornerstone plugin right?

Hey @smart_x,

Cornerstone should be deactivate because it is already integrated in Pro theme.

You are most welcome as always.
If you need anything else we can help you with, don’t hesitate to open another thread.

Regards.

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