Update Breaks Login page


When we update the theme and Cornerstone our Login page breaks. The page is just white. I tried clearing the cache on the site and on Cornerstone but that did not help. We are using Theme My Login.

Hello Heather,

Thanks for writing in!

Please make sure that everything is up to date. Even if you update the X theme and the Cornerstone plugin, a 3rd party plugin that is outdated can cause a conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

If after trying all of the above things you are still experiencing problems, please reply below, including login details to your site in a secure note, so that we can investigate further. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.