Update Breaks Login page

[odsadmin]

Hey,

When we update the theme and Cornerstone our Login page breaks. The page is just white. I tried clearing the cache on the site and on Cornerstone but that did not help. We are using Theme My Login.

[ruenel]

Hello Heather,

Thanks for writing in!

Please make sure that everything is up to date. Even if you update the X theme and the Cornerstone plugin, a 3rd party plugin that is outdated can cause a conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

• Testing For Theme Related Issue
• Testing For Plugin Conflict
• Theme Update
• Child Theme
• Increasing Php Memory Limit
• Disabling Cache
• Disabling Cdn
• Permalinks
• Version Compatibility

If after trying all of the above things you are still experiencing problems, please reply below, including login details to your site in a secure note, so that we can investigate further. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.