Unable to validate Pro with license code

I have Pro 2.2.3 trying to update to 2.5.5. I’ve been asked to enter the license, however I get an error that the license is assigned to another site. When I go to manage my licenses, I see it correctly assigned to my site. Can you please assist?

Hello Jefferson,

Thanks for writing in! I have checked your licenses and the only sites that can validated using the Pro licenses codes are the following listed in the secure note. ​To validate the theme properly, please do the following:
1] Please login to your account and assign the license (https://theme.co/apex/licenses). You need to assign the license to your site using this url: https://www.example.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
2] Go back to X > Validation again, and insert the license code.

And please review the changes that we made on how you are going to validated your X theme because we made a big change in the process. Please check it out here: https://theme.co/apex/forum/t/setup-product-validation/55

Hope this helps.

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