I changed the url and used the license code to validate the theme and it says it validated but it did not unlock the extensions. Why?
Hi Jack,
Thanks for reaching out.
To better help you with your concern, please give us the following information in a Secure Note.
- WordPress Login URL
- Admin level username and password
You can find the Secure Note button at the bottom of your posts.
Thank you.
H Jack,
The given credentials are not working, please double check it again and let us know.
Thank you.
username: admin_test
Hi Jack,
There might be some other issue that does not let you validate the License, by going ahead I tried to validate your site with the License Key assigned to the site in your Themeco account dashboard, and it worked.
Now your site is validated.
Thanks
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