Hello, we are having an issue where one of our team members is unable to edit in Pro. She says it spins and never lets her open the page. However, I AM able to open pages and edit with Pro. And so can another team member. Do you have any ideas why one of us would be unable to edit with pro, while the others can? She is seeing this issue with all of our websites that use Pro. She has tried changing browsers, but that didn’t work. Any suggestions on what we can check to fix this issue?
Hi Sarah,
Thank you for writing in, please check the user Role and see if that user has permission to use Cornerstone.
Also, please try to ask Her to use the incognito/private mode of her browser where there are no caching and browser add-ons involve.
Cheers!
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