I can edit certain elements and not others. I am an admin. I have never seen this before. Pls advise and offer assistance
Here is a screenshot demonstrating the inability to edit this element.
https://capture.dropbox.com/BUZKIbB8y50Ntgqw
Here is a screenshot demonstrating the inability to edit this element.
https://capture.dropbox.com/BUZKIbB8y50Ntgqw
Hello @Rob_Strickland,
Thanks for writing in! The element you have pointed out is the Navigation Inline element. You can check it here:
If you want to edit the menu items, you’ll have to do it in Appearance > Menus.
Best Regards.
Thank you for your reply,
However, my screenshot was misleading… perhaps the incorrect one entirely. oops
The elements I cannot edit are the (content area) “Awards” and Conference" logos in the top bar.
Screencast: https://www.loom.com/share/69f860bbf0d747358cf9bad14b0faeab
I was able to remove the elements and replace them with images with links and now they work just fine… that said, I feel like what happened is in a plugin/theme update broke these elements. I can’t support that feeling with proof, however, it is very strange that element would be uneditable, right? The instructions you offered demonstrate I should be able to edit them. And, as I showed you I could not edit.
Regards,
Rob
Hi Rob,
The element Content Area is now deprecated, can you please check if that is enabled at Cornerstone > Settings > Elements?
If it is already enabled, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
Yep… That worked. Thanks!
You can close this ticket.
Regards,
Rob
Hi Rob,
Glad that we are able to help you.
Thanks
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.