Uh Oh! No Suitable Preview Area Found On Grandchildren Pages

Support
#1

Hi Themeco Support,

I’m experiencing an issue with the Layout Builder in Pro.

I’ve created a custom layout using the Theme Builder (Pro → Layouts), and it is correctly applying to child-level pages , but not to grandchild-level pages .

On grandchild pages, I’m seeing the message:

“The content is not being output by the current layout.”

To clarify:

  • The layout works as expected on parent and direct child pages.
  • As soon as I visit a grandchild page (e.g. /about/team/history), the layout no longer applies.
  • There are no page-specific conditions restricting the layout.
  • I’m using conditional assignment in Layouts, but it appears that grandchild pages aren’t being caught.

Can you please advise how to resolve this and ensure that the layout applies to all descendant pages within a section?

#2

If I go up a level, the page works as expected. I have checked the Layout Assignments and both Child and Grandchild are on the same “Default”.

#3

Hello @siriuswebdesign,

Thanks for writing to us.

To help you with your concerns, we need to check your settings, I would request you please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

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Thanks

#4

Thanks, I have attached the secure note to original post