Uh Oh failed to save, cannot save anything

I cannot save any changes to my pro theme because of this error. do you have any suggestions?

Attached is my console output, i dont see anything that would help.

I’ve also followed everything here:

my IP is allowed through cloudflare, the PHP settings are as recommended.

Hello @ldollard,

Thanks for writing to us.

It seems that it is an issue of plugin conflict, you must troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If it doesn’t work, I would suggest you please purge all the cache. I would suggest you follow these steps.

  1. Deactivate the default theme of WordPress and deactivate the Pro theme
  2. Delete the Pro theme
  3. Download the fresh copy of the Pro theme from the Themeco account dashboard
  4. Reinstall the Pro theme

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts


its a bit annoying that this is a cookie cutter response because i did state i had done all of that already and already provided you the login details, I’ll copy this to a staging site and send you those credentials.

you can close this i fixed it, thanks

How did you fix it?

Hello @XcitingWeb,

Thanks for writing to us.

I would suggest you please follow the steps that is been mentioned in the above posts. In case if it doesn’t work for you please open a new thread and share your details.


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