I got this message on several of the design cloud templates.
Is there a way to avoid this so I can use any of the templates?
Thanks!
Kaj
Hello @blue_light_studio,
Thanks for writing to us.
Please ensure that you have the correct PHP memory limit set on your server, I also recommend you ask your web host to configure the following server settings with the specified values or more for the PHP.
memory_limit = 512M
upload_max_filesize = 512M
post_max_size = 512M
max_execution_time = 300
max_input_time = 300
max_allowed_packet = 16MB
innodb_log_file_size = 128M
allow_url_fopen = On
And MySQL Configurations
max_allowed_packet = 16MB
innodb_log_file_size = 128MB
After setting the PHP memory setting if it doesn’t work for you please let us know which template you are trying to import. In case you are trying to import the complete site demo template I would suggest you please use the WP-rest plugin and rest the database and then reimport the demo. If it doesn’t work for you, please share your details in a secure note. Please provide the following details
- WordPress Login URL
- Admin-level username and password
You can find the Secure Note button at the bottom of your posts
Thanks
That seems to have worked. Thank you! Haven’t tested all but did one of the ones I was trying and it loaded no problem now so hopefully they are all good.
Thanks!
Kaj
You are most welcome, Kaj.