Trouble with new install

Support
#1

Hi, I just purchased X for a site I’m making, and seem to be having some trouble with the install. Slider Revolution extension won’t install, and the menu I’ve created doesn’t work when collapsed on smaller screens. Please let me know what next steps should be.

#2

Hi There,

Thanks for writing in! Make sure that you have validated your purchase (https://theme.co/apex/forum/t/setup-product-validation/55) and the PHP cURL extension is enabled on your server.

Please provide us with the site URL to your menu issue.

Thanks!

#3

Product is validated. I’ll have to check on PHP cURL extension.

URL is www.useeg.net/demo

#4

I deleted and reinstalled Cornerstone and that appears to have resolved the menu problem, but still having issues installing Slider Revolution.

#5

There might be some limit set by your host. Please contact your host to increase your max execution time and max upload size to the maximum.

Thanks.

#6

Is there a manual install for Slider Revolution?

#7

Hi There,

Please check secure note.

Thanks!

#8

That worked! Thanks for your help!

#9

Glad we were able to help :slight_smile:

#10

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