Triggering LEFT OC

Support
#1

Hi, so I would like to trigger a LEFT Off Canvas from buttons within a RIGHT Off Canvas.

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image1898×871 260 KB

However, when I trigger ‘email us’ AND then trigger ‘book a consultation’ it doesn’t close ‘email us’ and open ‘book a consultation’

It opens ‘book a consultation’ behind ‘email us’. I need the action of choose a new CTA to close the current left OC before opening the selected one.

What am I missing please? Thanks so much

ALSO when I have a backdrop colour set on the initial RIGHT OC, it doesn’t load the LEFT OC over it:

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#2

Hello @wolfproductions,

Thanks for writing to us.

In order to help you with your concerns, we need to check your settings. I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Thank Prakash, have just replied securely

#4

Hello @wolfproductions,

In your Email Us Off Canvas and the BAC Off Canvas, you must hide the Overflow:

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Please check out the demo in the secure note below.

Thanks.

#5

Thank you, but all that does it stop a user on a desktop from scrolling to the submit button that sits below the fold.

The buttons in the main right hand side OC when triggered NEED to close any existing open left OC’s, before opening the next one, so people can switch between the buttons opening the correct left one accordingly WITHOUT having to manually close any already open.

The left hand one also needs to sit OVER the backdrop colour from the RIGHT hand side Menu OC

#6

Hello @wolfproductions,

You can revert the Overflow to “Visible” again. The Off Canvas Right should be added first, before adding the Email Us Off Canvas and the BAC Off Canvas. I have modified the demo I created and changed the Order into something like this structure:

Bar 1
   Container
        Off Canvas Right

Bar 2 
   Container
        Email Us Off Canvas
        BAC Off Canvas

Please check URL in the secure note below.

Thanks.