Themeco license is not working

[wolfappliancerepair]

I recently renewed my license and I keep getting this error when i try to validate the new upgraded code!

“We’ve checked the code, but it doesn’t appear to be an Cornerstone purchase code or Themeco license. Please double check the code and try again.”

help!

[marc_a]

Hey Rob,

Thanks for reaching out!

Would you mind sharing your admin credentials so that we can check your backend settings? To do that, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

[ruenel]

Hello Rob,

You were trying to validate the Cornerstone plugin using the Pro theme license. You will have to use the Pro theme license to validate the Pro theme. Please activate the Pro theme on your site and validate it again.

• See the secure note below.

Please check out this documentation for further troubleshooting:

• https://theme.co/docs/product-validation
• https://theme.co/docs/problems-with-product-validation

Best Regards.