Hello,
I purchased another copy of your X theme on March 18th this year. The website I used it on recently changed servers (with the same hosting provider, it was a PHP upgrade). The dashboard now asks me to enter the Themeco / Cornerstone licence again. If tried numerous times, but keep on getting the ‘We’ve checked the code, but it doesn’t appear to be an Cornerstone purchase code or Themeco license. Please double check the code and try again.’ error message. I’ve copied the code straight from my Envato Licence certificate & purchase code, as well as from my Apex Licences overview, The site looks all wonky now as layout made in Cornerstone is disappearing. How can this be resolved please?
Kind regards,
Mirjam