Theme Options missing for X after Cornerstone update

I have a similar problem to another user - and I have tested on a near-empty clone of the same website with most of plugins disabled.

Since updating Cornerstone in Febuary (with the slight changes to the layout), the Theme’s options have changed and now these are very limited - just to the colours of the buttons - and that’s about it.

What has happened to all the other theme options (e.g. Header, Footer, Fonts, etc.)?

Hello @designextreme,

Thanks for reaching out. When updating Cornerstone, please make sure that you also update the X theme. Could you please update to the latest versions?
Our latest versions are:

  • X theme 8.2.3
  • Cornerstone 5.2.3
  • WordPress 5.7
  • PHP 7.4

This latest release contains fixes for several issues so be sure to check out the changelog:

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Please let us know how it goes.

Hello!

Thanks for getting in touch.

I realised that I was only updating the plugins and not the overall theme. This problem seemed to have come up with a out-dated X-Theme use the current Cornerstone.

It’s fixed now.

Best regards,

Noah

Hello Noah,

Glad that things are well for you and @ruenel were able to help you. Please feel free to reach us if you have any query regarding our theme and theme settings.

Have a great day!
Thanks

Hi,

I have the same problem, I went to update my social links only to discover that in my theme options menu, I only had the root option!

I have updated Cornerstone to 5.2.3, Wordpress to 5.7, my php is 7.4.

When I updated the X theme to 8.2.3, it helped with the menus, but it a substantial amount of formatting was disrupted on my site leaving parts of it unreadable, and so I’ve downgraded X to the previous version I had which was 6.1.6.

Please can you help?

Lucy

Hello Lucy,

At this time we kindly ask that you open up your issue in a separate thread along with your site details in a secure note so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

Great - thank you for your help - I’ll do that. :+1:

Hi Lucy,

I answered your other tickets, please follow up there.

Thank you.

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