I recently had my hosting company migrate my web server content from a CPANEL server to an Interworx server… and now the menu icon doesn’t appear properly and i can’t upload any media… probably more issues than that…any ideas?
Thank you for reaching out to us. It sounds like the migration issues, the missing icons problem usually arise due to CORS after migration, please follow this guide https://theme.co/docs/font-awesome-icon-issues
To avoid potential errors during migration, I’d suggest you to follow this guide here https://theme.co/docs/how-to-migrate-your-site to migrate your site.
Hope this helps!
Hmmm. That documentation didn’t help me. I updated the .htaccess file and still the icons aren’t displaying… I can upload media (page wasn’t refreshing at first), it’s just the icons in the mobile menu.
There is an SSL issue in your site. Can you please go to Settings > General and make sure that both the Site URL and WordPress Address URL is using
https. If this is NOT helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
To know how to create a secure note, please check this out: https://theme.co/docs/getting-support
Please try updating your cornerstone first, your X theme is currently updated but your cornerstone isn’t. That would cause issues with icons and other features.
That worked Rad… thanks bud… Ken
We’re glad @Rad were able to help you out.