I’m using The Grid on my website to display my Instagram feed. It was working fine, up until a couple of days ago. It no longer displays, I just get the message: “Sorry, an error occurs from Instagram API: The access_token provided is invalid.” Any ideas? I’ve reissued the API code in global settings to no avail. Website: https://essencecoffeeroasters.com
Any help on this? I’ve searched the forum without finding any answers that address my issue.
Hello @roddirks,
Thanks for writing in!
I have tested theGrid plugin in my local testing server and I can display items from Instagram feed.
I noticed that you have installed WP Super Cache plugin. You maybe experiencing some caching issue. Kindly clear your plugin cache before testing your site. This can cause the changes to not take place on the front end. It will eventually show up when the cache regenerates, but it’s not ideal if you’re looking to see your changes immediately. Caching plugins are best to turn on only when you’ve finished building the site.
If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
To know how to create a secure note, please check this out: https://theme.co/docs/getting-support
Best Regards.
Secure note sent.
Hello @roddirks,
After further investigation, it turns out that you are using an older version of the plugin. Please have it updated to version 2.7.4.
See the secure note.
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