Testimonial Element Features Missing

Hello, I’m trying to use the Testimonial element feature but I don’t have all of the features as described in your documentation. More specifically, the Graphic Setup box is not available and I’m on the latest X and Cornerstone.

Per your documentation here: https://theme.co/docs/testimonial I should be able to use an image or an icon, but I don’t have an option for images. The default is icon and there’s no option to change it. I just have Graphic Icon. Graphic Set up is not an option.

Hi Nathan,

Thank you for reaching out to us. It looks like the Advanced Mode is disabled in your site. To see all the options please enable the Advanced Mode https://theme.co/docs/advanced-mode#how-to-enable-disable-advanded-mode

Cheers!

When I Enable it, the Graphic Options box disappears and I still don’t see the other options to add images to the testimonials.

Hey Nathan,

If Advanced Mode is disabled, you’ll see “some” Graphic Options directly under the Testimonials options.

If Advanced Mode is enabled, the complete Graphic Options are moved in its own tab. In the element option navigation, you’ll see a horizontal scrollbar. Scroll right until you see the Graphic menu. Click on the menu.

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If you’re not seeing that, ensure that everything is up to date according to our version compatibility list at https://theme.co/docs/version-compatibility. Please follow the best practices when updating your theme and plugins. See https://theme.co/docs/how-to-update for more details.

If you still don’t see the option after updating, please give us the following info in a Secure Note

  • WordPress Login URL
  • Admin level username and password

Hope that helps.

Perfect. It worked. Thank you

You’re welcome, Nathan.

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