Strange animation issue

Hi, on the video you can see a strange animation issue: I have added an animation to each of the nine columns. As you can see the animation starts fine but ends with a hiccup. What causes this?

Hello @yingfuli,

Thanks for writing in! Did you have enough time delay for the animations? To better assist you with your issue, kindly provide us access to your site so that we can check your animation settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Regards.

It seems the behaviour is only restricted to the iPad.

Hi @yingfuli,

Can you please share your website URL and the credentials for further support.

Thanks

Won’t be necessary for now. Besides, it’s a production site with extra security so a bit of a hassle. I’ll be back if and when the issue persists. Thanks.

Hi @yingfuli,

Great! Let us know how it goes. If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.

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