Staging validation issue


I added a staging site URL here in Themeco dashboard. After that I copied the licence key, and added it to the staging site’s Validation field.

I got a message " Congratulations, your site is now validated!" but after that I saw “Your license of X is not validated…”

What’s the issue with it? How can I solve this issue?

Hello @webkukkolo,

Thanks for writing in! You may be having a location validation issue. Please check this documentation first to resolve your issue.

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.