I need your help. I’ve been trying to figure out why this is happening…
I’m having problems with my staging site. I set up the staging site in a subdirectory of my web site webroot. When I originally set it up all was working fine. I made changes in staging and with the Duplicator plugin I was able to duplicate the site from uam-dev staging site to my live production site in the parent directory. This was flawless and both sites were fine. I was able to go into the staging site and edit Pro>Content pages without any issue. Then after upgrading Slider Revolution I did some work on a slider and some other slider changes without any issues. I went to make some changes to the home page by clicking the Pro>Content menu item and that landed me onto an OOPS! page. I’m able to access the Pro>Content pages in my production admin but cannot access the Pro>Content pages anymore. Below is the URL that is producing an OOPS! page.
See image below
I went into the permalinks screen and clicked the save button, but that didn’t help. I went through the checklist from another Pro Content 404 issue, but nothing has worked yet.
Why am I getting the 404 page?
How can I get this to work again?
I went through the checklist and did all except the CDN…
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Ensure everything is up to date according to our version compatibility list. Please follow the best practices when updating your theme and plugins.
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If you’re using a CDN, please clear the CDN’s cache and disable optimization services. Don’t have CDN
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Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
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Remove custom CSS and Javascript from the options or Child Theme and test the case.
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Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
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Increase the PHP Memory Limit of your server.
From the Pro Status page/Report…
Site
Site URL - https://uametry.com/uam-dev
Home URL - https://uametry.com/uam-dev
WordPress Environment
Version - 5.4.1
Debug is on - No
Language - en_US
Is Multisite - No
Memory Limit - 256M
Web Server Configuration
Software - Apache
PHP Version - 7.3.18
MySQL Version - 5.5.5-10.2.29-MariaDB-log
PHP Configuration
Post Max Size - 128M
Time Limit - 300s
Max Upload Size - 128M
Active Theme
Name - Pro
Version - 3.2.3
Folder - //home/sites/9b/4/4a79423d2a/uametry/public_html/uam-dev/wp-content/themes/pro/
Active Plugins
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Contact Form 7 5.1.9
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Slider Revolution Before/After Add-On 2.0.6
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Slider Revolution Reveal Preloaders 2.1.0
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Slider Revolution 6.2.9
CDN
Click this button to check what CDN this site is using. - Check CDN
From Javascript Console:
/uam-dev/pro/#/content:1 GET https://uametry.com/uam-dev/pro/ 404
jquery-migrate.min.js?ver=1.4.1:2 JQMIGRATE: Migrate is installed, version 1.4.1
/uam-dev/pro/#/content:1 A cookie associated with a cross-site resource at http://www.google.com/ was set without the SameSite
attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with SameSite=None
and Secure
. You can review cookies in developer tools under Application>Storage>Cookies and see more details at https://www.chromestatus.com/feature/5088147346030592 and https://www.chromestatus.com/feature/5633521622188032.
2jquery.js?ver=1.12.4-wp:3 [Violation] Added non-passive event listener to a scroll-blocking ‘touchstart’ event. Consider marking event handler as ‘passive’ to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
add @ jquery.js?ver=1.12.4-wp:3
a.event.add @ jquery-migrate.min.js?ver=1.4.1:2
(anonymous) @ jquery.js?ver=1.12.4-wp:3
each @ jquery.js?ver=1.12.4-wp:2
each @ jquery.js?ver=1.12.4-wp:2
ra @ jquery.js?ver=1.12.4-wp:3
on @ jquery.js?ver=1.12.4-wp:3
$ @ x.js?ver=3.2.3:1
(anonymous) @ x.js?ver=3.2.3:1
i @ jquery.js?ver=1.12.4-wp:2
fireWith @ jquery.js?ver=1.12.4-wp:2
ready @ jquery.js?ver=1.12.4-wp:2
J @ jquery.js?ver=1.12.4-wp:2
jquery.js?ver=1.12.4-wp:3 [Violation] Added non-passive event listener to a scroll-blocking ‘touchstart’ event. Consider marking event handler as ‘passive’ to make the page more responsive. See https://www.chromestatus.com/feature/5745543795965952
add @ jquery.js?ver=1.12.4-wp:3
a.event.add @ jquery-migrate.min.js?ver=1.4.1:2
(anonymous) @ jquery.js?ver=1.12.4-wp:3
each @ jquery.js?ver=1.12.4-wp:2
each @ jquery.js?ver=1.12.4-wp:2
ra @ jquery.js?ver=1.12.4-wp:3
on @ jquery.js?ver=1.12.4-wp:3
$ @ x.js?ver=3.2.3:1
(anonymous) @ x.js?ver=3.2.3:1
i @ jquery.js?ver=1.12.4-wp:2
fireWith @ jquery.js?ver=1.12.4-wp:2
ready @ jquery.js?ver=1.12.4-wp:2
J @ jquery.js?ver=1.12.4-wp:2
/uam-dev/pro/#/content:1 [DOM] Found 2 elements with non-unique id #s: (More info: https://goo.gl/9p2vKq)
<input type="text" id="s" name="s" class="search-query" placeholder="Search">
<input type="text" id="s" class="search-query cfc-h-tx center-text tt-upper" name="s">
/uam-dev/pro/#/content:1 [DOM] Found 2 elements with non-unique id #searchform: (More info: https://goo.gl/9p2vKq)
<form method="get" id="searchform" class="form-search" action="https://uametry.com/">…
<form method="get" id="searchform" class="form-search center-text" action="https://uametry.com/">
<label for="s" class="cfc-h-tx tt-upper">Type and Press “enter” to Search
<input type="text" id="s" class="search-query cfc-h-tx center-text tt-upper" name="s">
DevTools failed to load SourceMap: Could not load content for https://uametry.com/wp-content/themes/pro/framework/dist/js/site/x.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
DevTools failed to load SourceMap: Could not load content for https://uametry.com/wp-content/themes/pro/cornerstone/assets/dist/js/site/cs.0ce70e6.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE