Social icons disappeared

Support
#1

hi there - social icons in nav bar have disappeared on this site http://www.desertsong.com.au. Like others with the same issue, I have tried clearing caches, disabling plugins and temporarily deleting custom css. Please advise ASAP
thanks

#2

Hello There,

Thanks for writing in! Can you please confirmed that you have updated to the latest versions?
Our latest versions are:

  • X theme 6.2.2
  • Cornerstone 3.2.2

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.-

If you already have updated and reverted back to X 6.1.6 and Cornerstone 3.1.6, you still need to clear your caching plugin first before your test your site again. And if you are using W3 Total Cache. What you may have encounter could be just a caching issue.

Please let us know how it goes.

#3

Thanks for the reply. I’ve updated to latest version of X theme - 6.2.3
and Cornerstone 3.2.3
Cleared all caches
still no Social Icons showing
I am using W3 Total Cache
can you please advise next steps?
thanks

#4

Hi There,

Did you use the same code that was provided here for adding your social media link in the navbar? If so, please update the data-x-icon to data-x-icon-b

For example for the facebook icon, this was the original code provided.

<i class="x-icon x-icon-facebook-square" data-x-icon="&#xf082;" ></i>

Now that FontAwesome split icons into multiple fonts, that will be:

<i class="x-icon x-icon-facebook-square" data-x-icon-b="&#xf082;" ></i>

These are the other instances of data-x-icon now:

  • data-x-icon-b for social icons.
  • data-x-icon-o for outline icons.
  • data-x-icon-s for solid icons.

Remember to clear all your caches after you made the changes,
Cheers!

#5

That fixed it! Thanks very much.

#6

You’re most welcome!
Thanks for letting us know that it has worked for you.

#7

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