Hello,
There is a bug in the most recent major release of Pro. Sliders in marquee mode judder, move at erratic speeds and suddenly move in the opposite direction. I have multiple clients requesting a fix from me and I am unable to offer them a resolution.
Can you please let me know when to expect a fix to be rolled out and if there is a workaround for the time being?
I can give you a login to a test site if it would be helpful.
Thanks for your help.
Hello @littleshock,
Thanks for writing to us.
In order to help you with your concerns we need to check your settings I would request you, please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details
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Thanks
Hello, is there a fix for this? I have the same issue on a few client sites.
Thanks!
Hello @andrewamj,
Regretfully we do not have a fix or an alternative solution at the moment. We already reported this to our developers.
Best Regards.
Hello, sorry for the delay in coming back to you. I have thoroughly troubleshooted this issue in all the normal ways (plugin conflicts, settings on the slider, un-minifying the CSS, removed cache settings, cleared the cornerstone cache, etc) I am almost certain this is a bug in the theme as it appears on multiple sites that I manage.
Would you still like to access my staging environment to take a look? Or is there a fix on the way? Thanks.
Hello @littleshock,
We already have escalated the issue and our developers are looking into it. We just do not have an ETA yet of when they can release a fix for this.
Thank you for your understanding.
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