Although I have a pro X license, when I try to use images or videos from the Slider Rev object library it says I need to activate the license, but it does not work when I add the X theme purchase code
Thanks for your help
Although I have a pro X license, when I try to use images or videos from the Slider Rev object library it says I need to activate the license, but it does not work when I add the X theme purchase code
Thanks for your help
And I have already validated the site
Hello @patrickskrow
Thanks for writing to us.
The Object Library of Revolution Slider panel is exclusively available for users who have purchased a separate license for this plugin from ThemePunch. The license is required to activate premium features such as the templates.
You will have to purchase the separate license for this plugin from ThemePunch to get access to the Revolution Slider Object Library and other premium templates.
For users who have installed through the bundled plugin, this feature is not available.
Thanks
Thanks. How do I know if my theme was installed through the “bundled plugin”. Can you please check
Hello @patrickskrow,
I am very sorry for your inconvenience, If you have installed the Revolution Slider plugin from our bundled plugin list then Object Library or other premium features such as slider templates and slider addons feature is not going to be available for you.
Bundled plugin list https://theme.co/extensions
Dashboard screenshot
As I mentioned, the license is required to activate premium features such as Object Library, slider templates and slider premium addons. If you want these features then you will have to purchase the Revolution Slider separate license from the plugin author(ThemePunch).
Thanks
So if I purchase it from them it will work even though I installed through the X bundle?
Hi @patrickskrow,
Yes, it will work once you purchase a license key for Slider Revolution from ThemePunch.
Hope that helps.
Thank you.
Thank you for your help on that topic!
Further Question:
I’m trying to replicate what occurs on another site (see image). One you put your name and email in the required fields, a certificate in the form of a PDF becomes downloadable. How could I accomplish this using the X theme?
Hello @patrickskrow
It would require custom development so I would recommend you to consult the developer who can assist you or you can avail of our newly launched service called One, where the customization questions are answered.
Please note that we do not provide the support for custom development. It is out of the support scope.
Thanks for understanding
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