I have been noticing that with just 2 active sliders with around 7 slides that the loading performance goes down rapidly. And on a mobile device to non useable. WHat are the best practice. Is it recommended not to use on mobile?
The last update has made the mobile non functional. just sits stuck on home page
Hi Tom,
Thank you for writing in, first, please clear all your caching features (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
If you have 7 slides with multiple layers, yes other phones might have a hard time loading that. You can hide a Slider on mobile using the Device Visibility option. And you can pair that with Hide During Breakpoints feature to show an image in place of slider on mobile view.
Cheers!
The latest version does not just make mobile slow it totally broke it. Sits in an infinite loop with the 3 dots going most of the time. Sometimes it makes it through. I also received an e-mail that the slider triggers exception faults now on the server.
Hi Tom,
Please clear all your caching plugins and features and deactivate it for a while, is that the site in question below? Your site seems to be under SiteGround optimizer, please clear and deactivate that for a while and see if that resolves the issue. Also, please clear your phone’s browser cache. I am also seeing an JS error on that site with something to do with Stripe, that might be caused by the SiteGround optimizer too.
Thanks,
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