Hi,
I had a problem with the server so had to roll back to a snapshot made 10 days ago. After the restoration, I received the error stated in the secure note.
I tried to delete the plugin, delete the SitedDrive tables and to reinstall it but the error repeats.
If I check the databese at that moment there are these tables available:
sitedrive_folders
sitedrive_files
But there is no table sitedrive_drives
If I try to create a new Local Drive it returns an error about the wrong JSON response.
Hey @referee,
This is an issue with your web host rather than Sitedrive. Your web host should completely wipe out the files and database before restoring the backup. Please contact your web host to do that or assist you in doing that.
Thanks.
That is what happened. It was a complete restoration of the server snapshot. Server was stopped, completely removed and restored from the snapshot. That took a while.
By the way, I don’t have this problem on another site that was also a part of that snapshot and was the destination server for this Sitedrive installation. Which folders does Sitedrive create, and where are they located on the server? Maybe I can try to remove all leftovers first and see if that helps. Does it add any data into WP config files?
Hey @referee,
There is no SiteDrive folder and wp-config created. However, there are database tables created. If you or your web host support can access the database, look for SiteDrive tables like sitedrive_drives. They need to be dropped.
I will list this down as a feature or improvement request maybe there’s going be a clean uninstall button that can be added.
Thanks.
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