Site content missing unless I'm logged into Cornerstone

Support
#1

Hi there, I have a website that I didn’t build and the person who built it no longer works with us. The site loads all of the content when I’m logged into the Wordpress backend but when I view it without being logged in, I only see the header and footer. https://pittmanstenography.com/

Can you take a look and let me know what’s happening with it? This was built on the Pro Theme.

Thank you,

#2

Hello @sevenagesdesign,

Thanks for writing to us.

It generally happens due to cache I would suggest you please purge all the cache and temporarily deactivate the cache plugin and recheck it again. If it doesn’t work we need to check your settings, I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password
  • Exact page URL

You can find the Secure Note button at the bottom of your posts

secure-note
secure-note1040×250 15.3 KB

Thanks

#3

Ok great I have included a secure note, the server cleared the cache but its still not displaying any content besides the header and footer unless I’m logged into wordpress.

#4

Hey @sevenagesdesign,

You will need to update your plugins first. It seems that the WP Forms Lite plugin is causing the issue. Updating this plugin may resolve your issue.

Let us know how it goes.

#5

Hi that didnt solve the issue. I tried installing a backup from 30 days ago to see if that would solve the problem and its still there. Can you take another look please?