Site chrashes after trying to upgrade X

[kludrik]

I have tried to upgrade after trying to validitate X. Not able to establish API contact.
Tried to upgrade to pro. Installed the zip file after download. Site crashes.
Tried to uload X latest version via ftp. Chrashes.
Tried to upload pro via ftp. Still crashes.

[tristup]

Hi @kludrik,

Thanks for reaching out.
It seems that the issue is related to the WordPress version 6.2 which has already been fixed, and the latest version has been released. I would suggest you go through the following thread and update the X as explained in it.

Important WP 6.2 Issue — Please Read Before Updating

We have identified the issue and will be pushing out a hotfix momentarily for X (10.1.10) and Pro (6.1.10). You can update to this version and it will fix the issue. If you are already on WordPress 6.2, remove the X/Pro folder, download a new copy in your dashboard, and then re-upload and change your theme back to X/Pro OR if you wish to manually fix the issue you can add return; to line 194 of framework/legacy/functions/plugins/cornerstone.php

If you are not proficient, I would suggest you hire a developer who can assist you with this, or you can avail of our newly launched service called TOTAL CARE, where we offer implementation support too.

Thanks

[kludrik]

This does not help. How can I identify line 194? Could you supply me with the sourrounding lines so that I can identify the line 194? I have now removed both X, X child and pro. Only Twentytwentythree is in the themes folder. Still the site is crashed. I have had several problems with all my other 14 x-themed sites upon upgrading to WP 6.2, but been able to fix them by replacing the X and pro via ftp. This one is stubborn, still on 6.1 and crashed. Any suggestions?

[marc_a]

Hey @kludrik,

The ongoing issue persists despite deleting the X theme and its child theme due to the presence of the Cornerstone plugin. I have deleted the Cornerstone plugin from the wp-content/plugins folder, resulting in the elimination of website crashes. The next step is to update the WordPress core version to the latest version and then proceed with uploading the latest version of the X theme and installing the Cornerstone plugin. You can find the latest version of the X theme in your dashboard.

Please refer to the following link to download the X Child theme:

• https://theme.co/docs/child-themes

Hope that helps.