Site askew; Google font not working since update

All my complaints are listed among others I see posted over the past 2 hours. I have had to enable an under-construction page until I hear from themeco regarding fixes. My google font is still installed but doesn’t show, which throws every other element off. I guess I’ll check back tomorrow and hope for some solutions.

Hello @Charli34,

Thanks for writing to us.

There might be a few different reasons for this issue, I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Plugin Conflict
  2. Child Theme
  3. Css/Js Customization
  4. Increasing Php Memory Limit
  5. Disabling Cache
  6. Disabling Cdn
  7. Permalinks

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts

Thanks

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.