Shortcodes not working?

[Keanu]

Hi there!

Hope everyone is well! For some reason I’m not able to render shortcodes on my install. It just shows the plaintext. I’ve tried using both raw code element and a text element, but neither have worked. Been bashing my head against the wall trying to figure this out but not entirely sure why it’s happening. I even tried to add my own basic shortcode in to the child theme, but it doesn’t display that either.

Any help would be greatly appreciated.

Thanks,

[prakash_s]

Hello @Keanu,

Thanks for writing to us.

To help you with your concerns, we need to check your settings. I would request please share the admin login details meanwhile I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

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Thanks