Sections not showing as wanted

Support
#1

Hi there

At http://www.industriensdag.dk I have a few sections, that are hidden for some reason. I want those to show. I can see in the code, that those sections are hidden using the classes ‘e16-4 x-off-canvas x-off-canvas-right x-hide-lg x-hide-md x-hide-xl’. Any suggestions on what to look for?

Thanks

#2

Hi @mediegruppen,

Thanks for reaching out!

Please check the documentation below on how your section is being hidden.

Hope that helps.

Thank you.

#3

Thanks. I know the ‘Hide During Breakpoints’ functionality and did test this already. It looks all good tomorrow. Any other suggestions you can have from looking at the source code? I’m still baffled about the ‘off-canvas’ classes.

Thanks

#4

Hi @mediegruppen,

Yes I have checked your page, and that’s all I can think of, the x-hide-lg x-hide-md x-hide-xl are the classes from Hide During Breakpoints features.

I see you have WP Rocket, make sure you purge its cache to see the changes you made.

Cheers,

#5

Hi

I’ve tried the Hide During Breakpoints before - and now after - posting here, and it’s all set correct. In PRO I see this https://a.cl.ly/E0uAywKb and in the frontend I see this https://a.cl.ly/eDuyXNgb. I’ve been clearing the cache generated by WP Rocket (and even tried to uninstall WP Rocket) without any result. Other suggestions?

Thanks!

#6

Hi @mediegruppen,

Can you provide us a login credential on a secure note so we can take a closer look?

Thanks,

#7

Hi

I’ve added a secure note to my original post - thanks!

#8

Hi Bo,

Thank you for the credentials, It looks like you have a custom element called Classic Events, that is causing the issue, If you test to remove that, you’ll see that hidden sections show up.

Unfortunately, we can’t provide support for any customization, you need to contact the developer of this custom element to resolve the issue.

Cheers,

#9

Hi

Thanks a million - big help!

#10

Glad we could help,
Cheers!

#11

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.