Scroll Up issue with more than one Sticky Bar

Support
#1

I have two sticky bars in my header. One has Scroll Up checked, the other one does NOT have Scroll Up checked. However, they both work in Scroll Up mode. I will add a secure note giving you access to the site.

#2

Hello Patrick,

Thanks for writing in! It seems that you are using a (Pro 6.3.3) older version. Please have your theme updated to Pro theme 6.3.7. You can check the changelog here:

And if the issue persists, you might want to check out this documentation as well:

Best Regards.

#3

OK. I installed 6.3.7 and cleared all the caches. I still have the same problem. Can you have a look?

#4

Hi Patrick,

I have checked the headers and found that the sticky option is working for the bars. The bar you pointing out is showing, and you have checked the Scrolling Up, it is showing only when you scroll up a bit after scrolling down. If that is the case, you need to uncheck the Scrolling Up option to show the bar immediately after starting to scroll down.

Hope it helps.
Thanks

#5

Let me explain again.
I have 2 bars with the sticky option:

1: Bar Scroll to top (second one in the list of HHS-headers)
This one does NOT have Scroll up checked, so I expect it to appear as you scroll down. However it does not. It only appears when you scroll up.

2: Default: Bar nav sticky (9th one on the list)
This one does have the Scroll up option checked. This one works as expected, showing up only when you scroll up.

So, the problem is that as soon as I checked the option Scroll up option for the second bar, the first one went in scroll up mode as well although the option was NOT checked for that one.

Hope this clarifies the problem.
Cheers,
Patrick

#6

Hey Patrick,

I replicated your setup in my test site and the same issue occured. It looks like Trigger Offset of 2400 is too much that it worked in reverse. The solution is set the Trigger Offset of Bar Scroll to top to 62 or a number you want your bar to show up when scrolling down.

image

#7

Thanks Christian. That worked. Problem solved!

#8

You are most welcome Patrick

#9

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