Scroll animation effects animating twice

Support
#1

Please see example here: https://monosnap.ai/file/6us6Ptb9RcWA2wyxBTXZK8KgeH9NwR

Some of my scroll animations are playing twice. In the video you’ll notice some elements fading in once then disappearing, then fading in again.

Re: Scroll animation effects animating twice
#2

Hello @threeoten,

Thanks for writing in! I have checked the page on my Brave and MS Edge browsers. I was unable to replicate the issue on my end. I also noticed that you are using Pro 6.7.6 version, and you have Cloudflare. Please ensure you update to the latest version, Pro 6.7.10. Check out the changelog here: https://theme.co/docs/changelog/pro-6

And after the updates, you will have to clear all your caches and purge your site cache in Cloudflare as well before testing the site again. For more troubleshooting tips, kindly check this out:

Best Regards.

#3

Confirmed, it’s not due to any updates.

Looking again, it appears the problem is only when viewing on Safari / Safari mobile.

#4

Hey @threeoten,

I confirmed that the issue only appears in the Safari browser. I was able to test it. Could you please provide your WP details again so that we can take a closer look at your Scroll Effects settings?

Cheers.

#5

What WP details do you need that are not already in the secure note above?

#6

Hey @threeoten,

The given details do not work for us,

  • See the secure note below.

Thanks.

#7

Sorry, updated password in secure note should work now

#8

Also, confirmed that it is also having this issue on Brave Browser mobile on iOS

#9

Hello @threeoten,

I have forwarded this issue to our developers for more detailed investigation.

Please bear with us. Thanks.

#10

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