Revoke License

Hey,

I just moved a site from staging to live but can’t seem to assign the Themeco License. It is telling me to revoke it but I have never done anything else except changing the URL under licenses. What else do I have to do?

It’s the pegasus.com site.

Thanks!

Ann

Hi Ann,

Yes, please try to revalidate your theme. Revoke license and unassign site then validate again.

Thanks

I have already removed the old site and assigned the license to the new domain. Still not validating.

Hello There,

Would you mind providing us access to the said website and the license code so that we can investigate and address the issue?

Thank you in advance.

Just sent it as a secure note.

Let me know if you need anything else.

Thanks!

Hi There,

I tried my license and it seems to work fine:

Would you mind providing us with your license so we can take a closer look?

Thanks.

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