Kind X-theme-support.
I’m having a validating prooblem that I hope you can help me with
I’ve just purchased a x-theme (regular version) for a new site. As I was validating the license key by accidence I validated the theme to a user-login where I already had an installation validated. Now I want to revoke this license. I’ve read plenty of support threads but I can’t seem to get a grip on the procedure.
To put it short I can’t find this option:
Hope, that you can help
Hey @Jannie_Klitgaard,
The revoke license link could be seen on the right site if you’re using a Full HD monitor.
If you’re using a laptop with a screen resolution below 1440px in width, it’s located below the list of plugins.
If your view is different, chances are, you’re using an old version of X. If you can’t perform a Manual Update now, another way to revoke a license is to go to your Licenses page here in Apex Forum and click on the pencil icon beside the domain you’d like to change or empty. Press enter or click the check icon after editing.
If that doesn’t help, please give us the following info in a Secure Note
[quote=“Themeco, post:1, topic:288”]
It is very common to need to share sensitive information with our staff such as login or FTP information. In order to keep this private, be sure to use the Secure Note button that you will find at the bottom of each reply.
[/quote].
Hope that helps.
Thanks - that worked
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