Recently had to rebuild our server - ACF Pro doesn't seem to be "Pro" - has something changed?

Support
#1

Hi Theme.co,

We’ve recently rebuilt our site due to a server problem, and we’re getting to the point where we need to put some ACF Pro features in, but we don’t seem to have ACF Pro anymore.

Has something changed, and do I now need to purchase ACF Pro? We’ve had our licence since 2018 if that helps.

Thanks,
Anthony

#2

Hello Anthony,

Thanks for writing to us.

To help you with your concerns, we need to check your settings. I would request please share the admin login details. Meanwhile, I would suggest you troubleshoot a few of the common issues before we investigate your settings. Please share your details in a secure note. Please provide the following details

  • WordPress Login URL
  • Admin-level username and password

You can find the Secure Note button at the bottom of your posts

secure-note
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Thanks